AI receptionist
An AI receptionist that answers, books and hands off, connected to your systems
Not another app to set up yourself. We script an AI receptionist around your business, connect it to your website, calendar, CRM and follow-up, and run it for you. It answers the common questions, takes the details, and passes the call to a person when it should.
- Scoped on a call
- Says it is an AI
- Hands off to a person
What it does
The calls your front desk would take, handled the same way every time
01
Answers the common questions
Hours, services, the areas you cover, what to bring and how to get there, in the words you approve.
02
Takes the details
Name, number, what they need and when, asked in the order your team would ask them.
03
Books or requests a time
It books into your calendar, or takes a request for a time your team confirms, depending on your setup.
04
Sends a summary to the right person
Each call becomes a short summary saved to your CRM and sent to whoever handles that kind of request.
05
Hands off to a person
When the caller asks for a person, or the receptionist is unsure, it transfers the call or takes the details for a callback.
06
Covers after hours
Evenings, weekends and lunch breaks get the same answers and the same summary waiting for your team in the morning.
What it does not do
Where we draw the line
No clinical, legal or financial advice
Questions that need a professional go to your staff, with the details already taken.
No cold calling
It answers people who called you, and calls back only people who asked to hear from you.
No calling purchased lists
We do not set up bulk calls or texts to bought or scraped lists of numbers.
No pretending to be a person
It says it is an AI at the start of the call, and offers a person whenever the caller wants one.
Integrations
Connected to your calendar, CRM and follow-up
An answered call only helps if what was said lands somewhere. Each call is saved, sent to the right person and followed up by the systems we connect behind it.
- 01
Your website
The same answers your site gives, and calls and form requests land in the same place.
- 02
Your calendar
Real availability for bookings, or a request your team confirms, with a confirmation sent after.
- 03
Your CRM
Every call saved as a record with a summary, an owner and a next step.
- 04
Your follow-up
Reminders and follow-up texts or emails, sent only to people who agreed to them.
Simulated. Counts in the diagram are illustrative.
Missing calls you should be taking?
Thirty minutes on how calls reach you today and what the receptionist would handle. Or ask our AI first.
Compliance
Calls and texts only with consent
These rules are part of every setup, not an add-on.
Recorded only with consent
If calls are recorded, the receptionist says so at the start, and recording happens only with the caller’s consent.
Callbacks only to people who asked
Outbound calls and texts go only to people who requested them, for example by ticking a box on your form.
A carrier-registered number
Texts are sent from a number registered with the carriers, so they are delivered and identified as your business.
Every message honors STOP
Reply STOP and the messages stop. HELP gets a plain answer about who is texting and why.
How setup goes
Scoped, scripted and tested before it takes a real call
-
01
A 30-minute call
How calls reach you today, which ones go to voicemail, and what a good call should end with.
-
02
A written script and scope
The questions it answers, the details it takes, when it hands off, and what it connects to. A fixed quote before work starts.
-
03
Test calls before launch
You approve the wording. We place test calls through every path, including after hours and handoff, before it answers a real caller.
-
04
Live, watched and tuned
We watch the calls, fix what trips it up, and send a monthly overview with a monthly review call.
Industries
What the receptionist handles in your field
The script changes with the work. Here is where we would start for each.
What owners ask before an AI answers their phone
Will callers know they are talking to an AI?
Yes. The receptionist says it is an AI at the start of every call, and offers to connect the caller with a person whenever they ask.
What happens when the AI receptionist cannot answer a question?
It takes the caller’s details and hands off: it transfers the call to a person when someone is available, or sends the details to the right person for a callback. It does not guess.
Can an AI receptionist book appointments?
Yes. It can book into your calendar, or take a request for a time that your team confirms, depending on your setup. Either way the caller gets a confirmation and the booking is saved to your CRM.
Does an AI receptionist replace my front desk?
No. It covers overflow when your team is busy and the hours when nobody is there, like evenings and weekends. Your staff handle the calls that need a person, with the details already taken.
How is this different from an AI receptionist app?
An app gives you the software and leaves the setup to you. We set it up, script it around your business, connect it to your website, calendar, CRM and follow-up, and watch it after launch. You get a monthly overview and a monthly review call; live dashboards are available when a business needs them.
How much does an AI receptionist cost?
It depends on your call volume, your hours and what it connects to, so every engagement is scoped on a call. After the call you get a written quote with the scope spelled out.
Talk through the calls you miss
A free 30-minute call. Request one, tell us whether mornings or afternoons suit you, and we email to confirm a time. Every engagement is scoped on the call.